Own training execution across lines of business, ensuring BPO trainers deliver programs as expected.
Travel to partner sites to facilitate new hire classes and evaluate training quality firsthand.
Hold BPO partners accountable through scorecards, governance cadence, and corrective action plans.
Chime is a financial technology company that offers banking services to help people achieve financial progress. They are a large team of problem solvers focused on empowering members and have a culture of entrepreneurship and integrity.
Develop and lead training programs for Epic applications tailored to Piedmont-specific workflows.
Master application functionality and participate in workflow design and system build.
Provide user support, manage training environments, and ensure quality training content and curriculum.
Piedmont Healthcare is a healthcare system providing medical services. It is a corporate entity with a focus on information technology and clinical applications, fostering a culture of collaboration and continuous improvement.
Conduct train-the-trainer sessions for agency trainers.
Develop and execute detailed training plans for customers.
Facilitate user acceptance training for software and hardware deployments.
Axon is a company that provides an ecosystem of devices and cloud software to protect life and address critical safety and justice issues. They have a fast-paced, challenging culture that values diverse perspectives, continuous growth, and candor.
Develop and maintain Child Support curriculum and training programs.
Deliver training to new and experienced Child Support staff and supervisors.
Create virtual training resources and provide remote technical assistance.
APM is a purpose-driven organization providing rehabilitation, employment, allied health, and community support services in the US. They are part of a global team that values impact and inclusion, with a culture centered on integrity, customer focus, accountability, respect, and excellence.